Last updated: November 25, 2024
This Privacy Policy outlines Our policies and procedures regarding the collection, usage, and disclosure of Your personal data when You utilize our Service. It also explains Your privacy rights and how the law protects You.
By using the Service, You consent to the collection and use of information in accordance with this Privacy Policy. We use Your Personal Data to provide and continuously improve the Service.
Interpretation and Definitions
Interpretation
Words in which the initial letter is capitalized carry specific meanings as defined under the terms provided below. These definitions hold the same meaning, regardless of their singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique identity created for You to access parts of Our Service.
- Affiliate refers to an entity that controls, is controlled by, or shares mutual control with a party. “Control” refers to the ownership of at least 50% of the shares, equity interests, or voting rights for election of directors or other managerial authority.
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to: RayaTech, 180 Enterprise, Markham, ON, Canada.
- Cookies are small files placed on Your Device or browser by websites, enabling the storage of certain information, such as Your browsing history and usage across the website.
- Country refers to: Ontario, Canada
- Device refers to any device capable of accessing the Service, such as computers, smartphones, or tablets.
- Personal Data refers to any information collected that relates to an identifiable individual, directly or indirectly.
- Service refers to the website and associated services provided by the Company.
- Service Provider refers to third-party companies or individuals contracted by the Company to facilitate, enhance, or analyze the functionality and operation of the Service on Our behalf.
- Third-party Social Media Services refer to external platforms such as Google, Facebook, Twitter, or LinkedIn through which You may create an account or log in to access Our Service.
- Usage Data refers to data that is automatically collected via service-related actions or from the Service infrastructure itself (e.g., duration of a page visit).
- Website refers to RayaTech, accessible from https://rayatech.ca.
- You means the individual or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may request You to provide personally identifiable information that can be used to contact or identify You, including but not limited to:
- Email address
- First and last name
- Phone number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This Usage Data may include information like your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile device’s unique identifier, IP address, mobile operating system, browser type, and other diagnostic data.
Additionally, we use third-party analytics tools, including Hotjar, to better understand user interactions, improve our services, and provide a more user-friendly experience. Hotjar collects behavioral data such as:
•Heatmaps and session recordings of mouse clicks, taps, and scrolling behavior
•Anonymous user feedback through surveys or polls
This data is anonymized and does not include personally identifiable information (PII).
Information from Third-party Social Media Services
The Company allows You to login or create an account on the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-party Social Media Service, We may collect Personal Data associated with Your Third-party Social Media Service’s account—such as Your name, email address, activities, and contact list—as per Your privacy settings on that platform. You may also choose to share additional data with Us during account creation or afterward.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. For example:
- Cookies: A cookie is a small file placed on Your device. You can instruct Your browser to refuse all cookies or to alert You when a cookie is being sent.
- Web Beacons: Web pages or emails may contain beacon technologies that track certain user-specific actions, such as page visits or email openings.
Cookies can either be Persistent (they remain stored on Your device when You go offline) or Session Cookies (they are deleted as soon as You close Your browser).
Types of Cookies We Use:
- Necessary/Essential Cookies: These cookies are essential for enabling basic functionality of the website.
- Functionality Cookies: These cookies remember choices You make, such as login information or language preferences, for a more personalized experience.
- Cookies Acceptance Cookies: These Cookies track whether users have accepted the use of Cookies on the website.
For more information on how we use Cookies and what options You have, visit Our Cookies Policy or view the Cookie section in this Privacy Policy.
Use of Your Personal Data
We use Personal Data for various purposes, such as:
- Providing, Maintaining, and Improving the Service: To monitor and enhance performance.
- Account Management: Enabling registration and account functionality.
- Contract fulfillment: Handling the performance of any contract You have with Us.
- Contacting You: Via email, SMS, or other communication channels, including for marketing, when appropriate, and as per local regulations.
- Sending Promotional Communications: Offering You news or promotions about products or services, if You haven’t opted out.
- Business Operations: For evaluating or conducting mergers, partnerships, or transfers of Our assets.
- Other Uses: Data analysis, identifying trends, marketing insights, or improving the quality and performance of Our Service.
Sharing of Your Personal Data
We share Your Personal Data only in specific circumstances, including but not limited to:
- With Service Providers to foster and analyze Our Service operations.
- In the case of Business Transfers, such as mergers, acquisitions, or sales of assets.
- With Affiliates or Business Partners under confidentiality, to support operations or partnerships.
- When You interact with Other Users or publicly on certain functions. Information shared may be visible to everyone.
With Your explicit consent, we can share data for any purpose not otherwise stated in this policy.
Retaining Your Personal Data
We retain Your Personal Data only for the time needed to accomplish the purposes outlined. This includes:
- Retention of Personal Data needed for legitimate fiscal, legal, or business purposes.
- Retention of certain Usage Data for required analysis, performance improvement, or legal requirements.
Transferring Your Personal Data
We may transfer Your data to locations outside Your jurisdiction. By using the Service, You approve such transfers as long as they adhere to protective security measures.
Your Rights to Your Data
You have the right to:
- Delete certain Personal Data.
- Request edits, updates, or corrections to Your Personal Data.
- Access settings within Your account to modify Your information.
- Contact Us to request removal, unless a legal obligation exists to retain some information.
Disclosure of Your Personal Data
- Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred accordingly.
- Compliance with Legal Requirements: We may disclose Your Personal Data if required by law, court order, or any authority’s lawful request.
Protecting Your Personal Data
We strive to ensure that your Personal Data remains secure. However, no method of transmission over the Internet is 100% secure, and We cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for individuals under 13 years old. If We discover that We have unintentionally collected information from under 13 without parental consent, we will take steps to delete that information.
Links to External Websites
Our Service may include links to external websites. We take no responsibility for the linked sites’ privacy practices. We encourage You to review these third-party Privacy Policies individually.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Changes will be posted on this page, and You will be notified by email and/or via a prominent notice on Our Service before the change becomes effective.
Contact Us
If You have questions or concerns about this Privacy Policy, reach out to us here:
- Website: Contact us through our page
